App guide

ScoutMe for parents

By the ScoutMe team · 2 min read · Updated

Your child wants a ScoutMe profile? See what others can see, who can talk to them and where the settings that matter are.

1. Build the profile together

  1. Download ScoutMe from the App Store or Google Play.
  2. Tap “Create Account” and choose “Player”.
  3. Fill in the position, team and a short bio together.
  4. Choose together which video goes up first.

Every player account is checked by a person on the ScoutMe team before it appears.

2. What others see

  • Name, photo, position, team and whatever your child posts.
  • The phone number and email are never shown on the profile.
  • Photos lose their location data when they are uploaded, so they don't reveal where they were taken.
  • Posts with photos and videos of young players may be checked before they go live.

3. Who can talk to them

Only people connected with your child can send messages: people who added them and whom they added back.

When a scout, club or coach adds your child, a notification arrives. Look at that profile together before tapping “Add Back” or “Add”.

4. If something feels wrong

  1. Open the other person's profile and tap the three dots at the top right.
  2. Choose “Block User” so they can't see your child or talk to them.
  3. Or choose “Report User” and a reason, for example “Child safety concern”.

The report goes to the ScoutMe team, and the other person is not told who sent it.

5. Settings worth knowing

  • Settings open from the gear icon on “Profile”.
  • “Notifications”: choose what sends a notification to the phone.
  • “Blocked accounts”: see and undo anyone you have blocked.
  • “Delete my account”, at the bottom: permanently removes the profile, posts and messages.

See also: ScoutMe · Players

Frequently asked questions

Can a stranger message my child?+

No. Only people connected with your child can message them: people who added them and whom they added back.

Is my child's phone number shown?+

No. Phone numbers and emails are not shown on anyone's profile.

How do we delete the account?+

Settings (the gear on “Profile”) → at the very bottom, “Delete my account”. Deleting is permanent.

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